
Click the lock to make changes > click the "+" buttonĥ.Scroll down to "Full Disk Access", click it.Open System Preferences > Security & Privacy > click the Privacy tab.To do this please follow the steps below: If you're using macOS Mojave or Catalina, please try setting permissions as below and then running Tune Sweeper. This being the case, you need to run Tune Sweeper with administrator privileges also.Ĥ.

If your iTunes icon has an administrator shield on it and Windows asks for permission to run Tune Sweeper when you run it, then iTunes has been installed for administrator. ITunes requires administrator privileges to run. Please then re-launch Tune Sweeper and try again. On here please select to 'Run this program as an administrator'. Select 'Properties' and then go to the 'Compatibility' tab. To do this right click on the Tune Sweeper icon either on your desktop or in your programs folder. On a Windows PC, please run Tune Sweeper with additional permissions as administrator. Ensure that the files you are attempting to remove from your iTunes library are not items stored in iCloud (tracks with the cloud symbol next to them) as Tune Sweeper will not be able to remove those items.ģ. If the music files are read-only Tune Sweeper will not be able to remove them from your system.Ģ. Ensure you have read/write permissions for the music files on your system. Get the latest Tune Sweeper version Troubleshooting tipsġ.
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Alternatively, you can update the software from here.


If Tune Sweeper detects duplicate songs but then fails to remove them from iTunes after you have clicked 'Remove Duplicates', please check that you're using the latest software version by going to Help -> Check for Updates in the software. Where "iTunes" is mentioned in this guide, the same applies for the macOS Music app too. Tune Sweeper supports iTunes as well as the Mac Music app.
